How is Cambridge PetTech different from other tech companies?

Unlike generic AI companies, we exclusively serve the animal health ecosystem with deep industry expertise. Our team includes animal health industry veterans and AI experts who understand the unique challenges, regulatory requirements, and opportunities across companion animals, production operations, and research organizations.

Do you only work with large enterprises?

No. While we support global animal health brands and veterinary networks, we also work with mid-sized businesses and startups ready to scale with AI.

How long does it take to see results?

Timelines vary, but most partners begin seeing measurable impact— such as improved efficiency or reduced costs within 3 to 6 months.

How do you ensure ethical use of AI in animal health?

We follow strict ethical AI principles including transparent algorithms, bias testing across diverse animal populations and use cases, and veterinarian oversight in all clinical applications. Our AI augments human expertise rather than replacing it, and we prioritize animal welfare in every solution we build.

How do you ensure data security & privacy?

We maintain HIPAA alignment for veterinary data, and use enterprise-grade encryption. All client data remains their property and is never shared.

Product Selector Chat Assistant

An embeddable AI chat assistant that transforms
product discovery into a conversation.

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Conversational AI that guides every pet parent to the right product

Pet retailers and brands are losing conversions at the discovery stage, and the cause is straightforward: breed, age, allergies, dietary conditions, and personal preferences all matter at once, and no search bar or filter stack was ever designed to weigh all of them together in a single interaction.

Our embeddable chat assistant changes that dynamic entirely. Shoppers describe their pet in plain language and receive two or three grounded recommendations pulled directly from your catalogue, complete with clear reasoning, allergen filtering, and links straight to the product page. Your merchandising and marketing teams get real shopper intent data on the back end, with a fully guardrailed AI layer ensuring every recommendation stays accurate, on-brand, and grounded in real SKUs.

Our Capabilities

What It Does

Conversational Discovery

Shoppers describe their pet in plain language and receive 2–3 recommended products with clear reasoning.

Grounded in Your Catalog

Every recommendation cites a real SKU from your product data without any fabricated names, prices, or ingredient claims.

Allergen &
Condition Aware

Allergen & Condition Aware

Filters on chicken-free, grain-free, sensitive stomach, urinary, senior, and more before semantic search even runs.

Multi-Brand, One Platform

Deploy across one brand or an entire portfolio, with each brand retaining its own voice, catalogue, and guardrails.

Shopper Intent Analytics

Every conversation surfaces what pet parents are searching for and feeds actionable intelligence back to merchandising and marketing.

Who is it for

Retailers & eCommerce Teams

Reduce browse abandonment and move shoppers from discovery to purchase faster with a guided, conversational path to the right product.

Merchandising Teams

Surface what pet parents are actually searching for and feed live shopper intent data back into your catalogue strategy and category decisions.

Brand & Marketing Teams

Deploy across one brand or an entire portfolio, with each brand retaining its own voice, catalogue and guardrails, without rebuilding from scratch.

IT & Platform Teams

Integrate via a seamless, cloud-native connection to your existing product data stack with enterprise-grade security and flexible deployment options.

Explore More

Discover how our AI solutions are transforming the pet and animal health ecosystem.

Formulation Platform

AI-powered Formulation Platform for pet food & animal feed manufacturers.

PetWize

From competitive research to live retail execution, in one platform.

Packaging Compliance Platform

Streamline review workflows and simplify regulatory compliance.

Digital Shelf Compliance Platform

Streamline compliance monitoring and simplify regulatory validation across every retailer.